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Microsoft Dynamics agencies in Düsseldorf
Microsoft Dynamics 365 bundles ERP and CRM applications into a modular kit, from Business Central for smaller companies to Finance and Supply Chain Management for larger organizations. This list shows agencies that implement and customize Dynamics, filterable by module, Microsoft partner status, and minimum budget. It integrates especially well into an existing Microsoft 365 environment.
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No agency with Microsoft Dynamics in their stack yet in Düsseldorf.
Guide
What Dynamics 365 suits and what it doesn't
Microsoft Dynamics 365 is really a kit of several applications: Business Central as a compact ERP for small and mid-sized companies, Finance and Supply Chain Management for larger organizations with more complex processes, plus CRM modules for sales, customer service, and marketing. Its biggest strength shows when a company already runs Microsoft 365 with Outlook, Teams, and Excel: Dynamics integrates noticeably more tightly there than third-party systems. If you deliberately rely on a different ecosystem, or need to cover very specific industry processes for which established specialist solutions exist, you shouldn't pick Dynamics just because it's from Microsoft.
What Microsoft Solutions Partner means
Microsoft awards the Solutions Partner designation for several solution areas, including Business Applications for Dynamics projects. The rating is based on team certifications, customer satisfaction, and project volume. More important than the badge itself is which specific modules a partner focuses on: a firm specialized in Business Central often brings little experience to a Finance and Operations project, and vice versa. Ask specifically for case studies in the right module and at your company's scale.
The Power Platform as an extension
Around Dynamics 365, Microsoft offers the Power Platform: Power Apps for simple add-on applications, Power Automate for workflows, and Power BI for reporting, all built on the same data layer called Dataverse. For many customizations, it's worth looking at these tools before commissioning expensive custom development. An experienced Dynamics agency weighs both options and doesn't automatically pick the more elaborate path. Twice a year, in April and October, Microsoft ships fixed release waves with new features, and custom changes should be tested against them.
For custom extensions built with Power Apps, also clarify who maintains the applications once the project ends: business departments often build their own solutions with the low-code tools, but without accompanying governance, that easily produces a scattering of unmanaged, one-off applications.
What a Dynamics implementation costs
A Business Central implementation for a smaller company runs €20,000 to €60,000. For Finance and Supply Chain Management or extensive CRM projects at mid-sized companies, €50,000 to €200,000 is typical. Consultants charge €120 to €200 per hour. License costs come on top per user and month and vary a lot between the individual Dynamics applications.
Find a Dynamics partner
Ranking follows the score, and ads are labeled as such. Filter the search by module, industry, and minimum budget, or submit a request with your starting situation. For an overview of alternatives, see ERP and CRM agencies, including Odoo for smaller budgets or SAP for larger corporate structures.
Frequently asked questions
Microsoft Dynamics agencies: questions and answers
What does a Dynamics 365 implementation cost?
Business Central for smaller companies costs €20,000 to €60,000, and Finance and Supply Chain Management or more extensive CRM projects €50,000 to €200,000. Consultants charge €120 to €200 per hour, and licenses come on top per user and month.
Which Dynamics module fits my company?
Business Central suits small and mid-sized companies with classic ERP needs. Finance and Supply Chain Management is designed for larger, more complex organizations. For pure sales and service processes without a full ERP, the CRM modules alone are often enough.
Do I already need Microsoft 365 for Dynamics?
Not strictly, but the benefit is greatest when Outlook, Teams, and Excel are already in use, since Dynamics integrates especially tightly there. Without an existing Microsoft environment, it's best to check whether a different system might fit better anyway.
What is the Power Platform, and do I need it?
A kit of Power Apps, Power Automate, and Power BI built around Dynamics 365, used for add-on applications, workflows, and reporting. It's not necessary for every project, but it saves expensive custom development for many customizations.
How often does Microsoft update Dynamics 365?
Twice a year, in April and October, with fixed release waves on a set schedule. Custom extensions should be tested in a staging environment before each release so nothing breaks unnoticed, especially for deeper customizations beyond the Power Platform.